At NJC we recognise that for our customers, their stakeholders’ experience commences significantly before entering the buildings.
We are committed to ensuring that the stakeholders' experience is supported on the immediate journey to our customer’s buildings, through vigilant external cleaning, and continues with their welcome, by professional, hospitable, knowledgeable and friendly Front of House staff provided by NJC, or occasionally trusted industry partners.
The critical impact the cleaning standards of the working environment has on first impressions and continuted positive perception of organisations is equally reflected in the manner in which visitors, customers, colleagues and other stakeholders are greeted and supported as they encounter front of house services.
Invariably the first opportunity to impress visitors or maintain a positive experience for those stakeholders who return frequently, is to ensure our front of house teams look, behave and operate with the highest professional standards on our customers' behalf.
Supported by recognised industry professionals and an academy driven training programme, NJC employees are committed to upholding the integrity of our customer’s service standards by delivering reception and visitor services with enthusiasm, passion, professionalism, courtesy and care.