our values

CORE to the way we work 

We recruit talented people and train, support, and enable them to fulfil their career ambitions with us. Our career development programme is designed around our core values that form the heart and soul – the DNA of NJC. And front and centre of this programme is our customers. That’s why “customer-first” is a core value. 

We’re committed to being an employer of choice by offering competitive employment packages. But more than that, we strive to create a positive work environment where people can be themselves, feel a sense of belonging, and invest in building a fun and productive culture. That means being honest with each other and why “openness” is a core value. 

Our people enjoy their work. They respect one another. And they’re focused on customer service. In our experience, if you enjoy what you do, you produce better results. So we go the extra mile to create an environment where our people feel proud, valued and respected. That’s why “respect” is a core value. 

To help our management teams fulfil contracts brilliantly, we limit their portfolio size, so they can be on-site to support our operational teams. We assign each customer a Senior Area Manager to work at a senior operational level and, where required, functional-level experts to ensure high-quality self-delivered customer services. That’s why “excellence” is a core value. 

Together, these CORE values act as a benchmark for decision-making and a reminder of our raison d’être.