The NJC DNA

Our business is based on an understanding that it is "Not Just Cleaning", but creating an environment where our customers and their employees can excel, through our service, people and technology.

We specialise in providing services to customers who demand the highest standards, including property management organisations and blue-chip companies. NJC is privately owned and all our well trained, well supported and engaged colleagues are prepared to go the extra mile - that is the NJC DNA.

 

Why NJC

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Our Services

The scale and depth of our self-delivered services is almost unique to NJC, ensuring high quality whilst reducing costs.

As a “thinking provider” we recognise the strategic importance of every customer and carefully and thoroughly consider their specific requirements. Our integrated Commercial Cleaning Solutions are tailored to ensure efficiency and effectiveness, and sit under a robust contract management structure.

 

Our Services

Our Technology

In the modern workplace, technology is the key to integrated service management, which is why NJC has invested in our business process management system.

Our approach delivers unrivalled governance and control of the planning, operation, auditing and reporting of all cleaning and support service tasks, providing evidenced outcomes in real-time. It also provides management information for NJC and our customers, which is the lifeblood of good decision making.

 

Discover More

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My name is Wayne Smith and I am Service Director Vertical. I have worked for the company for 18 years, starting out as a weekend operative. During that time I have had the opportunity to work closely with the owners, to learn the NJC DNA first hand, and to progress into roles of increasing responsibility.

What does your role involve?

As the Service Director, I have a team of managers who support me in managing all the NJC vertical cleaning activities. This includes all window cleaning services, rope access (abseiling) work and exterior building cleaning/ maintenance. Customer service is at the forefront of our service activities and my other key priority is looking after and developing my team.

What’s your favourite thing about your job?

I have two favourite parts to my job: helping to find access solutions to problem areas and secondly getting the opportunity to work with clients and architects on access strategies at the design stage of new developments.

What are the biggest benefits you bring to your customers?

The NJC can-do attitude and giving customers solutions to their access problems, together with the reassurance that we have a zero tolerance to harm and drive a positive health and safety culture throughout the business. Working at height has risks and it is all about following the rules and procedures to ensure we all stay safe.

What is the most challenging aspect of what you do?

Meeting the ever-changing demand of clients and the expectations they have. As time has gone on, specifications have got more detailed, and knowing that the solution for one client isn’t always the same for another, makes for a challenging situation. It’s just as important to build relationships and develop trust as it is to deliver on the promise of service.

Being a challenge isn’t necessarily a bad thing as this allows us to keep on our toes and at the forefront of our service and innovation.

In 2020, we’ll all be talking about?

Our success at becoming the market leaders in the vertical industry, and how we can improve on the robotic equipment available on the market, to help reduce the risk to individuals when working at height.

Where will we find you when you are not at work?

Spending time with my family and friends, and on a golf course whenever the opportunity is there!

Latest News

Read the latest news from NJC. A mix of NJC company news as well as industry news and insights.

 
 

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Contact NJC

Our team are here to help with any questions, and to show where NJC can add real value to your colleague and customer experience, so why not get in touch.

Telephone: 0118 944 8111

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Data Privacy: To find out how we process the data that you submit to us via this form, please read this Privacy Statement

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Please fill in the form below, indicating what time you'd like us to call and a member of our sales team will be in touch at your earliest convenience.

 

1.WHAT DATA IS BEING COLLECTED?

When you contact us via a form on our website or by E-Mail, we may collect the following information:

1 .Name
2. Business/company name
3. E-Mail addresses
4. Telephone number
5. Enquiry message
6. Browsing stats and behaviour via Google Analytics (automatically collected)

2. WHAT IS THE DATA BEING USED FOR?

We use the information to provide the services and information that you request and to respond to enquiries, comments and questions.

3. HOW LONG DO YOU KEEP MY DATA FOR?

The data will be stored for as long as we need it to assist with your enquiry and business interests

4. WHERE WILL MY DATA BE STORED?

Your data is stored securely on our internal, secured company network.

5. WILL MY DATA BE SHARED?

NJC will not share your data with any third-party.

6. I NEED MORE INFORMATION – CAN YOU HELP?

For more information please read our Privacy Policy.

Alternatively, please contact our Data Protection Officer, Angela Roke by telephone on 0118 944 8111, E-mail This email address is being protected from spambots. You need JavaScript enabled to view it. or by post at 410 Wharfedale Road, Winnersh Triangle, Reading, Berkshire, RG41 5RA.

 

DATA PROTECTION POLICY

For more information, please read our Data Protection Policy, which sets out our rules on data protection and the legal conditions that must be satisfied in relation to the obtaining, handling, processing, storage, transportation and destruction of personal information.

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