Join our Team

As part of our continued expansion, we are recruiting an Account Manager to join us an take a hands-on role in managing our operational service delivery and relationships on our prestigious contracts.

Account Manager

London, c£35,000 (dependent upon experience)

NJC is an independently owned Cleaning and Support Services company delivering high quality, people-centric professional facilities management and building support services to customers in London and Southern England, servicing some of the most prestigious clients and well-known buildings in the City and West End. We specialise in providing services to customers who demand the highest standards, including property management organisations and blue-chip companies.

Family values are at the heart of NJC, this, coupled with long term career paths and high levels of support and training, delivers an attractive and supportive working environment. Our people are equally as important to us as our customers, because the quality of our service is measured by the actions of our frontline teams.

Responsibilities will include:

  • Full responsibility and accountability for managing the delivery of cleaning and support services to site, ensuring all services provided are delivered at least to the agreed service standard in an efficient, professional and customer focused manner
  • Strong financial control of all contracts with account costs within budget and all invoicing, accurate and timely
  • Overall responsibility for accurate and timely timesheet submission to payroll department
  • Clear management reporting on account aspects of the operation, with regular updates
  • Project Management and mobilisation of contracts
  • Recruitment, selection, management, and co-ordination of a strong and responsive team
  • Provide out of hours support to ensure service delivery standards are met
  • Maintaining, developing and promoting H&S standards and processes
  • Undertake programmed Quality Control inspections and audits on service delivery and cleaning standards, be proactive to remove all non-compliances and non-conformities
  • Identify any cost saving opportunities and service delivery innovations
  • Driving and promoting NJC processes and standards into the team
  • Manage subcontractors and suppliers when required
  • Promoting and helping to develop site IT drop marking systems and all real time reporting

About You – Skills and Experience:

  • 3 years in a similar client facing management role within the cleaning industry
  • Excellent customer service skills with the ability to interact effectively at all levels with clients, staff, and members of the public
  • High volume public realm experience
  • IOSH qualification – preferable or working towards
  • Strong working knowledge of Microsoft Office Packages
  • Experience of working with CAFM systems and a good knowledge of Waste Streams
  • A quality driven leader of people, systems and service whose leadership and experience ensure the services are provided to the highest standard
  • Good attention to detail, communication and negotiation skills
  • In depth knowledge of budget control, the industry and H&S

Salary and Benefits:

  • c£35,000 (dependent upon experience)
  • Pension
  • 28 days annual leave
  • Additional employee scheme and incentives

Please send your application to This email address is being protected from spambots. You need JavaScript enabled to view it. - thank you.

CLEANING JOBS IN LONDON & SOUTHERN ENGLAND

NJC (Not Just Cleaning Ltd) is an independently owned Cleaning and Support Services company delivering sustainable, high quality, people-centric services to customers in London and Southern England. We specialise in providing services to customers who demand the highest standards, including property management organisations and blue-chip companies.

We have an ambitious business growth programme and wish to build upon our excellent industry reputation for delivering high quality cleaning and support service solutions, whilst consistently demonstrating a passion and eagerness to go the extra mile. To achieve this we need to attract and retain talented people, with a broad range of skills. With opportunities for growth and development from within there really hasn't been a better time to join our evolution.

Our cleaning jobs in London and Southern England are advertised on our website, as well as a number of online recruitment websites.

If you're interested in joining the NJC team then please fill out this Application Form and we will be sure to get back to you as soon as possible. If you have any questions, please email us at This email address is being protected from spambots. You need JavaScript enabled to view it.