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Landsec Award for Terry Latchman

Congratulations to Terry Latchman for being awarded a Landsec Aspire Player of the Month Award.

Terry was nominated by Landsec Customer Experience Director, Ann-Marie Khan, for the key role he played in the launch of the new Customer Service Centre, which NJC is operating.

The AspireAssist 24/7 HelpDesk, which went live on 1st June, is the first point of call for Landsec customers and Aspire service partners for issues, incidents or enquiries. This major project has meant a very busy time for all the people working behind the scenes and Terry has been recognised for being a fantastic help during this period. His excellent customer service skills, professional manner and teamwork have made him a great asset in the successful launch of the new service.

The photo shows Terry with his award, together with other members of the AspireAssist team.

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