Congratulations to Terry Latchman for being awarded a Landsec Aspire Player of the Month Award.
Terry was nominated by Landsec Customer Experience Director, Ann-Marie Khan, for the key role he played in the launch of the new Customer Service Centre, which NJC is operating.
The AspireAssist 24/7 HelpDesk, which went live on 1st June, is the first point of call for Landsec customers and Aspire service partners for issues, incidents or enquiries. This major project has meant a very busy time for all the people working behind the scenes and Terry has been recognised for being a fantastic help during this period. His excellent customer service skills, professional manner and teamwork have made him a great asset in the successful launch of the new service.
The photo shows Terry with his award, together with other members of the AspireAssist team.