Opinions

January is invariably a time to reflect on our business activities, often comparing current performance with historic achievements whilst looking forward to the year ahead.

At NJC, one of our 2018 highlights was that our continued growth was once again recognised by the London Stock Exchange, heralding NJC as one of 1000 Companies to Inspire Britain. To be included in the list, companies needed to show consistent revenue growth over a minimum of three years, significantly outperforming their industry peers.

This external endorsement of our efforts is very welcome. However, we have achieved significantly more than growth alone and the past year has been blessed with a number of business milestones.

At the heart of our success has been our absolute commitment to maintain the family values, behaviours and quality standards which Connie Heppelthwaite held so dear when she founded the business. It is important that our standards as an independently owned, family business continue to ensure we are the high quality, responsive and attentive business that our customers require. This is the heart of the NJC DNA.

At the centre of our family values is our commitment to manage harm in the work we do. We have rightly set ourselves the goal of Zero tolerance to risk in the workplace. We have continually sought to demonstrate our commitment through physical evidence and we have been the first to introduce video evidence of compliance through Go Pro use. With London increasingly becoming a vertical city we have continued that evidential approach through our Commercial Window Cleaning Division’s accreditation with IRATA.

IRATA is recognised as the world’s leading authority on industrial rope access and its techniques are used in a wide range of repair, maintenance, inspection, cleaning and access work. IRATA’s code of practise, audits and training focus on all aspects of rope access management and ensuring safe systems of work. NJC is one of only a few UK rope access cleaning providers to become a member, illustrating our continued focus on moving our health and safety standards beyond compliance.

In line with our family values, NJC is committed to helping those furthest from the jobs market into employment and another first was delivered through our partnership with Landsec and Bounce Back, a Charity and a Social Enterprise, focussed on training and employment of ex-offenders. Our efforts have seen the creation of the UK’s first Aerial Window Cleaning Training Academy at HMP & YOI ISIS in Thamesmead, with the launch supported by Minister of State, Rory Stewart. Offenders nearing release have the opportunity to participate in initial training, followed by further training on release, with NJC supporting the participants to find suitable employment.

We have had a very busy start to the New Year are proud to announce that our Head Office will be moving to The Zig Zag Building in Victoria, one of the most environmentally friendly sites in London. The building beautifully represents the efficiency, effectiveness and sustainable qualities that are at the heart of the NJC DNA, providing customers, colleagues and the NJC community with a significant central London focus. We look forward to welcoming customers, existing and prospective, colleagues and our partners to our new location.

The Head Office move will also see the creation of an operational hub in Berkshire, to support the significant business we have across the M4 corridor and provide a focal point for our community in the region.

It is an exciting time for us, and with our customers at the heart of everything we do, I wish you a very happy and successful 2019.

Contact NJC

Our team are here to help with any questions, and to show where NJC can add real value to your colleague and customer experience, so why not get in touch.

Telephone: 0203 984 4450

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