Public Realm

NJC is a market leader in maintaining the public realm within mixed-use developments.

Designed to encourage multi-stakeholder participation, and at the heart of community building, any public realm is likely to attract over 100,000 visitors per annum. This requires an approach that ensures that all public thoroughfares are maintained to the highest standards, whilst being highly sensitive to the risks and threats of operating in a public environment. NJC will carry out a suite of risk assessments and develop service methodologies with zero tolerance to harm and customer centricity at its core.

With a multitude of stakeholders from global brands, high street retailers, restaurants and the general public, the importance of first class customer service and maintaining public thoroughfares to the highest standards cannot be overstated. NJC carries out extensive customer service training with all employees and regularly updates this, through team meetings, tool box talks and mystery shopper processes. In addition, NJC has invested heavily in management skills, and pre-deployment and vocational training, including expertise in advanced machinery and equipment.

The public realm service requirement is extensive, ranging from corporate office, a wide range of hard surface maintenance and cleaning, water and artistic features, grass cutting, and winter gritting and snow clearance. Regular patrols of external areas are carried out during each cleaning shift, to ensure that high standards are maintained, and appropriate equipment is deployed to ensure high levels of productivity. Most of the distruptive cleaning activities, such as pressure washing and scrubber drying, will be conducted during the latter part of the night shift when public usage is minimal. In addition, teams are provided with equipment to minimise noise, such as a Lithium ion powered leaf blower/ vacuum, which enables them to collect litter and cigarette butts.

We ensure that our teams are equipped to deal with the service scope and customer complexity of modern mixed-use developments, whatever the season. We also train all employees to work in conjunction with security service partners, to prevent unauthorised access to private areas and be vigilant for suspect packages left in the public realm.

Public Realm Cleaning - NJC

Contact NJC

Our team are here to help with any questions, and to show where NJC can add real value to your colleague and customer experience, so why not get in touch.

Telephone: 0118 944 8111

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Data Privacy: To find out how we process the data that you submit to us via this form, please read this Privacy Statement

Request a Call Back

Request a Call Back

Please fill in the form below, indicating what time you'd like us to call and a member of our sales team will be in touch at your earliest convenience.

 

1.WHAT DATA IS BEING COLLECTED?

When you contact us via a form on our website or by E-Mail, we may collect the following information:

1 .Name
2. Business/company name
3. E-Mail addresses
4. Telephone number
5. Enquiry message
6. Browsing stats and behaviour via Google Analytics (automatically collected)

2. WHAT IS THE DATA BEING USED FOR?

We use the information to provide the services and information that you request and to respond to enquiries, comments and questions.

3. HOW LONG DO YOU KEEP MY DATA FOR?

The data will be stored for as long as we need it to assist with your enquiry and business interests

4. WHERE WILL MY DATA BE STORED?

Your data is stored securely on our internal, secured company network.

5. WILL MY DATA BE SHARED?

NJC will not share your data with any third-party.

6. I NEED MORE INFORMATION – CAN YOU HELP?

For more information please read our Privacy Policy.

Alternatively, please contact our Data Protection Officer, Angela Roke by telephone on 0118 944 8111, E-mail This email address is being protected from spambots. You need JavaScript enabled to view it. or by post at 410 Wharfedale Road, Winnersh Triangle, Reading, Berkshire, RG41 5RA.

 

DATA PROTECTION POLICY

For more information, please read our Data Protection Policy, which sets out our rules on data protection and the legal conditions that must be satisfied in relation to the obtaining, handling, processing, storage, transportation and destruction of personal information.

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