We believe it is vital that NJC employees know how much their hard work is appreciated.
The NJC Gratitude Award Scheme acknowledges positive behaviours, both in terms of our customer service and also our core values. It is intended to recognise achievement and behaviour, and boost morale, as we know that people who feel good about themselves produce good results. Rewards are offered incrementally, based upon the frequency of attainment and regular award recipients are naturally included in our talent development process. Any member of staff and our customers may recommend an employee for an award.
We also recognise that we need a range of tools to support continued motivation. These include discretionary bonus systems, formal performance bonus systems, gratitude systems, and local rewards schemes such as our ‘Afternoon Tea for Two’ scheme. The latter treats high performers, or specific performers of company values, to a 5 star hotel afternoon tea experience and provides the opportunity to experience the training that the facility provides to its staff that underpins the experience.