Training & Development

NJC are passionate about the training and development of our colleagues at all levels of our business.

Training and development is the framework for helping employees to develop their skills, knowledge and abilities to meet current and future objectives.

In outsourced facilities services, cleaning process, product and customer service training are essential. We place significant importance on developing people centric skills and the attitude and capability of our colleagues to deliver world class standards. Management and supervisory skills are key to achieving our customer’s strategic and operational requirements, and training and development supports employees who move into these roles.

We support colleagues who wish to undertake further education and professional courses, as long as this is related to our business goals.

Training Process

Our managers are responsible for identifying the training needs of their team members to support them in achieving their individual objectives and goals. This informs the annual training plan, which includes internal and external training courses, as well as the on-job training. Our Amonet™ on-line system is used to manage and control role-specific employee training and provides individual training records on demand. Business process control within Amonet™ ensures that all training, obligatory and elective, is carried out and refreshed at pre-determined intervals, and attendance and attainment is recorded.

Induction and Refresher Training

All new starters receive company, customer and on-the-job induction training, as appropriate to their role. Inductions cover health, safety and environmental training, company policies and procedures, introductions to colleagues, familiarisation with the working environment, and task training.

New training needs are identified when:

  • A person joins the company, changes their position or undertakes new responsibilities
  • Products/processes are introduced or altered, or there is a change to legislation
  • Performance appraisals or audits draw attention to a need
 

Approved Training Provider

NJC is approved as an Assessment Centre for the BICSc Cleaning Operators' standards. NJC is also a corporate member of the BICSc and adheres to its Cleaning Standards and Codes of Practice.

 

Training & Development at NJC

Contact NJC

Our team are here to help with any questions, and to show where NJC can add real value to your colleague and customer experience, so why not get in touch.

Telephone: 0118 944 8111

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Data Privacy: To find out how we process the data that you submit to us via this form, please read this Privacy Statement

Request a Call Back

Request a Call Back

Please fill in the form below, indicating what time you'd like us to call and a member of our sales team will be in touch at your earliest convenience.

 

1.WHAT DATA IS BEING COLLECTED?

When you contact us via a form on our website or by E-Mail, we may collect the following information:

1 .Name
2. Business/company name
3. E-Mail addresses
4. Telephone number
5. Enquiry message
6. Browsing stats and behaviour via Google Analytics (automatically collected)

2. WHAT IS THE DATA BEING USED FOR?

We use the information to provide the services and information that you request and to respond to enquiries, comments and questions.

3. HOW LONG DO YOU KEEP MY DATA FOR?

The data will be stored for as long as we need it to assist with your enquiry and business interests

4. WHERE WILL MY DATA BE STORED?

Your data is stored securely on our internal, secured company network.

5. WILL MY DATA BE SHARED?

NJC will not share your data with any third-party.

6. I NEED MORE INFORMATION – CAN YOU HELP?

For more information please read our Privacy Policy.

Alternatively, please contact our Data Protection Officer, Angela Roke by telephone on 0118 944 8111, E-mail This email address is being protected from spambots. You need JavaScript enabled to view it. or by post at 410 Wharfedale Road, Winnersh Triangle, Reading, Berkshire, RG41 5RA.

 

DATA PROTECTION POLICY

For more information, please read our Data Protection Policy, which sets out our rules on data protection and the legal conditions that must be satisfied in relation to the obtaining, handling, processing, storage, transportation and destruction of personal information.

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