Training & Development

NJC are passionate about the training and development of our colleagues at all levels of our business.

Training and development is the framework for helping employees to develop their skills, knowledge and abilities to meet current and future objectives.

In outsourced facilities services, cleaning process, product and customer service training are essential. We place significant importance on developing people centric skills and the attitude and capability of our colleagues to deliver world class standards. Management and supervisory skills are key to achieving our customer’s strategic and operational requirements, and training and development supports employees who move into these roles.

We support colleagues who wish to undertake further education and professional courses, as long as this is related to our business goals.

Training Process

Our managers are responsible for identifying the training needs of their team members to support them in achieving their individual objectives and goals. This informs the annual training plan, which includes internal and external training courses, as well as the on-job training. Our Amonet™ on-line system is used to manage and control role-specific employee training and provides individual training records on demand. Business process control within Amonet™ ensures that all training, obligatory and elective, is carried out and refreshed at pre-determined intervals, and attendance and attainment is recorded.

Induction and Refresher Training

All new starters receive company, customer and on-the-job induction training, as appropriate to their role. Inductions cover health, safety and environmental training, company policies and procedures, introductions to colleagues, familiarisation with the working environment, and task training.

New training needs are identified when:

  • A person joins the company, changes their position or undertakes new responsibilities
  • Products/processes are introduced or altered, or there is a change to legislation
  • Performance appraisals or audits draw attention to a need
 

Approved Training Provider

NJC is approved as an Assessment Centre for the BICSc Cleaning Operators' standards. NJC is also a corporate member of the BICSc and adheres to its Cleaning Standards and Codes of Practice.

 

Training & Development at NJC

Contact NJC

Our team are here to help with any questions, and to show where NJC can add real value to your colleague and customer experience, so why not get in touch.

Telephone: 0118 944 8111

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Request a Call Back

Request a Call Back

Please fill in the form below, indicating what time you'd like us to call and a member of our sales team will be in touch at your earliest convenience.

 

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