our technology

For us, good technology collects, curates and analyses information to support better performance and outcomes, and provides strong data-driven insights. Insights that we can use to improve efficiency, effectiveness, governance, and capture proof of service. 

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improving outcomes with data-driven solutions   

Our effective data-driven solutions are designed to save your FM team significant time. Whether that’s dealing with tenants, residents, other site stakeholders or suppliers. Or indeed, developing a cost-effective, bespoke Project Portfolio Management (PPM) strategy.  

MyNJC 

Our customer portal, MyNJC, curates and collates the wide spectrum of business information that underpins how we provide services and our decision-making processes. MyNJC also provides you with bespoke dashboards, on a balanced scorecard basis, proving evidence of attendance, hygiene standards, and quality management.  

NJC’s Drop Management system measures the productivity of our window and external building cleaning activities through real-time monitoring. Even better, you can check the status of scheduled work online at any time, safe in the knowledge that our in-built compliance module ensures all necessary safety checks on working-at-height are followed and logged. 

Put simply, we have all the tools to plan, implement, monitor, measure, de-risk, and audit our cleaning and support services. All in a way that’s transparent and provides the governance, real-time oversight, and reporting of all cleaning and support services you need. 

Ultimately, we’re here to help you achieve better business outcomes that bring real peace of mind and high levels of customer satisfaction. 

Our systems include:

  • Safety management 
  • Pandemic-secure operations and reporting 
  • Demand management 
  • Productivity and reporting across estate, horizontal and vertical cleaning. 
  • Hardware and software that provides functionality at the point of service. 
  • Powerful reporting tools 
  • Well-being metrics and indices 
  • Portals providing information on governance and compliance processes. 
MyNJC portal our technology

Need help?

Our team are here to help with any questions, and to show where NJC can add real value to your company and customer experience. So why not get in touch via chat, our online form or call us on 0345 395 1000 and one of our sales team will be happy to assist.