Due to our continued expansion, we are thrilled to present an exceptional opportunity for a Portfolio Manager to become an integral part of our dynamic team in the North West.

The Role:

Reporting to our Regional Director, the Portfolio Manager, will take on the responsibility of overseeing the delivery of cleaning and support services at our customer sites. With a strong emphasis on delivering exceptional customer service, you will drive our customer experience, delivering high-quality services, driving innovation to foster growth within our existing contracts and cultivate new business relationships.

About you:

To excel in this role, you will have an in-depth knowledge of cleaning and soft service processes and procedures. Having a demonstrable track record in multi-site account management of a similar calibre is a must.

You will lead and nurture your team while instilling our vision and values. You should possess a passion for customer service and team leadership, with a clear understanding of creating, reviewing, and controlling contract costs, producing monthly reports, and managing your own profit and loss statement.

In return, we offer genuine career prospects, within a professional and supportive environment, where you can fully realise your ambitions. Working with our professional and community stakeholders you will deliver the best day, every day, for our customers, occupiers, residents, their employees, guests and visitors.

If you are interested in this role and eager to learn more, please do not hesitate to contact us today.

Job Type: Full-time

Salary: £28,000.00-£30,000.00 per year

Benefits:

• Employee discount
• Life insurance
• Referral programme

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Manchester, Greater Manchester: reliably commute or plan to relocate before starting work (required)

Work Location: In person