McCann Worldgroup is a Global advertising agency, with offices in 120 countries along with several other agencies, including direct digital marketing agency MRM//McCann, Momentum Worldwide, healthcare marketing group McCann Health, branding firm FutureBrand, and public-relations and strategic-communications agency Weber Shandwick.
The focus is on providing business space which can be used for corporate, innovation, technology or customer functions, with a specific focus on service excellence.
Length of Contract: 3 years
Value of Contract: £450,000 per annum
Number of People Employed: 12 FTE’s
Number of locations: 1
World-class fit-out of multi-modal working spaces required an innovative cleaning and business support service, that placed the occupant at the heart of a Covid Secure, cleaning regime, supported by excellent customer service standards.
NJC self-delivers an industry-leading fully integrated, cleaning and business support solution, predicated upon data-driven decision making. The service solution had to provide and support the inspirational design activities of the customer and particularly the multi-modal working spaces, which required an alternative operating model.
NJC provide a bespoke solution that reflects the character of the location and the occupants, operating within a centralised management team that realises all available economies of scale.
High levels of technology are applied to the planning, reaction and reporting of our services, providing robust governance on input costs and business outcomes achieved. All NJC colleagues benefit from regular customer service training programme that ensure NJC positively contribute to the customer journey, through an engaged, motivated workforce.
To discuss how we can support you, please contact us today.