At NJC we recognise that the visitor experience commences well before entering the building.
We are committed to providing a positive visitor experience on the immediate journey to our customer’s buildings, through vigilant external cleaning, and ensuring that this continues with the welcome by our professional, hospitable, knowledgeable and friendly front of house staff.
The critical impact the cleaning standards have on first impressions, and continuted positive perception of organisations, is equally reflected in the manner in which visitors, customers, colleagues and other stakeholders are greeted and supported as they encounter front of house services.
Invariably the first opportunity to impress visitors, or maintain a positive experience for those stakeholders who return frequently, is to ensure our front of house teams look, behave and operate with the highest professional standards on our customers' behalf.
Supported by recognised industry professionals and an academy driven training programme, NJC employees are committed to upholding the integrity of our customer’s service standards by delivering reception and visitor services with enthusiasm, passion, professionalism, courtesy and care.